Effective date: February 27, 2026
These Terms of Service ("Terms") govern your use of the Relevant website and services operated by AlumbraAI ("we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.
Relevant provides AI fluency training, governance advisory, leadership intensives, ongoing support, and related resources for financial services professionals. The specific scope, deliverables, and fees for any engagement will be outlined in a separate statement of work or engagement agreement between us and the client.
You may use our website for lawful purposes only. You agree not to use our website in any way that could damage, disable, or impair the site, or interfere with any other party's use. You may not attempt to gain unauthorized access to any part of the website or its related systems.
All content on this website, including text, graphics, logos, and design, is the property of AlumbraAI and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.
Training materials, frameworks, templates, and other resources provided during engagements are licensed for the client's internal use only, unless otherwise specified in a written agreement. Clients may not resell, redistribute, or sublicense these materials.
Clients are responsible for ensuring that appropriate personnel participate in training sessions and that any information provided to us is accurate and complete. Clients are also responsible for compliance with their own internal policies and applicable regulations when implementing guidance or frameworks from our programs.
We treat all client information shared during engagements as confidential. We will not disclose client-specific information to third parties without consent, except as required by law. Clients agree to treat our proprietary training materials and methodologies as confidential.
Our training and advisory services are educational in nature. We do not provide legal, regulatory, or compliance advice, and our services should not be construed as such. Clients should consult with qualified legal and compliance professionals for specific regulatory guidance.
To the maximum extent permitted by law, AlumbraAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim shall not exceed the fees paid by the client for the specific engagement giving rise to the claim.
You agree to indemnify and hold harmless AlumbraAI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these Terms, or your violation of any third-party rights.
Fees for our services will be outlined in individual engagement agreements. Unless otherwise specified, invoices are due within 30 days of issuance. We reserve the right to suspend services for overdue accounts.
Cancellation and rescheduling policies will be outlined in individual engagement agreements. In general, we ask for at least 14 days' notice for cancellations of scheduled training sessions. Late cancellations may be subject to fees.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in New York, New York.
We reserve the right to update these Terms at any time. We will notify you of material changes by posting the revised Terms on our website with an updated effective date. Your continued use of our website or services after such changes constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us at legal@alumbraai.com.